Thursday, March 10, 2011

QUALITY POLICY

Quay Transport Ltd is a progressive company committed to
providing a quality service that will meet or exceed the requirements of
all its customers, in a timely and cost efficient manner.

Through adherence to quality practices, the company aims to:
1. Provide a transport service that satisfies customer needs and requirements.
2. To comply with transport legislation by:-
(i). Operating efficient vehicles and equipment that meet current European and G.B. National regulations, including those covering the carriage of dangerous goods.
(ii). Employing experienced, qualified, trained and motivated office staff and drivers.
3. To maintain communications with customers so that service levels
are measured and improved, where possible.
4. To manage the business so that efficiency, competitiveness and
Profitability is maintained and the customer base expanded.

The Quality Management System has been documented in accordance with the requirements of BS-EN-ISO 9001:2008. All work carried out by Quay Transport Ltd. is in accordance with the documented procedures. These procedures have been reviewed by the Management to ensure that if they are adhered to, they will ensure that any work is of a good quality and carried out safely, with due regard for the environment and will meet or exceed the requirements of the customer.

All work is controlled by either Quay Transport Ltd. own, or customer specific procedures. All work carried out is in accordance with all current, relevant, legal and regulatory requirements.

All employees must be made aware of the Quality Management System and all of the procedures related to their scope of work.

It is the responsibility of all employees to ensure that they are carrying out their duties in accordance with the Quality Management System.

The Quality Policy will be reviewed at each Management Review to ensure that it is still relevant to the company.

The Quality Manager is responsible for ensuring that the Quality Management System and the documented procedures are distributed and understood by all employees.
This will ensure the satisfactory implementation and adherence of all procedures old and new.

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